Introduction
At Curve Appeal® Shorts, Jeans For Women, Capris, we respect the privacy of our users and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide to us when you visit our website, purchase our products, interact with us on social media, or contact our customer service team.
Please read this Privacy Policy carefully to understand our policies regarding your information and how we will treat it. By visiting our website, registering an account, making a purchase, or otherwise providing information to us, you consent to the collection, use, and disclosure of your information as described here.
Information We Collect
We collect both personal and non-personal information from you when you visit our website, make a purchase, register for an account, interact with us on social media, contact our customer service team, or otherwise provide information directly to us.
Personal information refers to information that can uniquely identify you, such as your name, email address, phone number, mailing address, or payment information. We collect this information when you make a purchase, register for an account, contact us, or otherwise provide it directly to us.
Non-personal information refers to information that does not by itself identify a specific individual, such as browser information, aggregated usage data, demographic information, or preferences.
The types of information we collect may include:
- Contact details such as name, email address, phone number, and mailing address when you register an account, make a purchase, or contact customer service.
- Account credentials such as username, password, and security questions when you register for an account.
- Payment information such as credit/debit card details and billing address when you make a purchase.
- Purchase history such as items purchased, date of purchase, and purchase amount linked to your account.
- Marketing preferences such as opt-in or opt-out choices for promotional emails, SMS, or mailed catalogs.
- Social media interactions such as likes, shares, and comments when you interact with our social media profiles.
- Browser data and device information such as IP address, browser type, operating system, and browsing history through cookies and similar technologies.
- Website usage data such as pages visited, links clicked, videos watched, and other actions to understand how our website is used.
- Demographic information that you may voluntarily provide such as age, gender, product preferences, and more.
- Location data such as your device location if you enable location services.
- Correspondence such as feedback, questions, or comments you provide directly to us by phone, email, chat, social media, or other means.
How We Use Your Information
We use the information we collect for a variety of purposes as disclosed to you at the time of collection, including to:
- Process, fulfill, and follow up on orders, payments, returns, or exchanges.
- Create and manage user accounts.
- Communicate with you about your orders, account, inquiries, or customer service issues.
- Provide products, services, and customer support you request.
- Notify you about product changes, new products, promotions, events, and other news.
- Improve our products, services, and operations.
- Detect and prevent fraud, spam, abuse, security and technical issues.
- Conduct analytics to better understand our users and improve our website.
- Comply with legal obligations and assertions of legal rights or defenses.
- Carry out any other purpose disclosed to you at the time your personal information is collected.
How We Share Your Information
We do not sell or rent your personal information to third parties for marketing purposes without your consent. However, we may disclose your information to the following parties for business purposes:
- Service providers and contractors: Companies that provide services on our behalf such as order fulfillment, payment processing, promotions, website hosting, data analytics, information technology, customer support, email and SMS delivery, marketing, auditing, and other services. They are only provided with information required to perform those services and are contractually bound to protect and only use your data as permitted by us.
- Payment processors: We utilize third party payment services to process payments. We will share your payment information with them solely for that purpose. Our payment processors do not retain, share, store or use your personal information for any other purposes.
- Product customization partners: We work with third parties who assist us in customizing products to your specifications and needs. We may share necessary information such as product types, sizes, measurements or fabrics you prefer with them solely to provide this service. They are prohibited from using this data for other purposes without further consent.
- Social media platforms: When you interact with us on social media platforms such as Facebook, Instagram, Twitter, Pinterest, YouTube and others, we may collect the personal information you make available to us on those platforms (such as basic account information, posts, comments or likes) to improve our marketing and better engage with you there.
- Legal and regulatory entities: We may be required to disclose user information pursuant to lawful requests, such as subpoenas or court orders, or to comply with legal requirements. We do not disclose user information unless we have a good faith belief that the request is legitimate, reasonable, and legally required.
- Corporate transactions: As part of a merger, acquisition, bankruptcy, reorganization, consolidation, asset sale, financing, investment, change of control or acquisition of all or a portion of our business by another company, your information may be sold or transferred as part of that transaction. We will notify you if your personal information is subject to a business transfer and becomes subject to a different privacy policy as required by law.
- Affiliated businesses: Companies that are under common ownership or control with us that provide services, marketing, data analytics, or other activities relevant to our operations. We ensure similar protections are in place if information is shared internally. Affiliated businesses will only receive the minimum information necessary and will not use it for any other purpose without consent.
Except as described in this Privacy Policy, we do not share or sell the personal information you provide to us with third parties without your explicit consent.
Cookie Policy
A cookie is a small text file placed on your device when you visit a website that can be understood by that site each time you visit. We use cookies and similar technologies on our websites and mobile applications for a variety of purposes, including those outlined below. By using our sites and apps, you agree to our use of cookies as described.
Strictly necessary cookies: These essential cookies enable core website functionality such as page navigation, access to secure areas, and user authentication. The website cannot properly function without these cookies.
Preference cookies: These cookies collect information about your choices and preferences on our website to personalize content and enhance your experience. This includes your preferred language, location, email opt-in choices, and more.
Statistics cookies: We use analytic and performance cookies to analyze website traffic and trends to improve our website and your user experience. No personal information is collected. Data may be aggregated and anonymized.
Marketing cookies: Our sites will occasionally contain links to third party sites which may include cookies from our business partners. Please refer to their respective privacy policies to manage preferences.
Most web browsers automatically accept cookies by default, but allow users to opt-out. Our website will still work even if you disable cookies on your browser, however, some site features and personalization may not work properly. You can delete cookies already on your device through your browser settings.
For more details about the cookies placed when visiting our website and mobile apps, please refer to our full Cookie Policy.
Children’s Privacy
Our website and services are meant for adults. We do not intentionally collect or maintain information from children under the age of 13, and no part of our website is meant to attract anyone under 13 years old. If you are a parent or guardian concerned about your teenage child’s use of our site, please contact us.
If we learn we have inadvertently collected personal information on anyone under 13 without parental consent, we will take reasonable steps to promptly remove such data from our systems.
Data Retention and Account Deletion
We will store your information for the period necessary to fulfill our purposes outlined in this Privacy Policy unless a longer retention period is required by law. Please note certain types of data may persist in backup copies for a period after you delete it from our active databases.
You can close your account by emailing us at [email protected]. We will delete your account after a 30-day waiting period barring any outstanding orders, legal obligations, or other issues preventing immediate closure. Residual data from your account, such as transaction history and emails, may remain in our archived servers but will be removed from active circulation.
Security of Your Information
We take information security very seriously and employ industry standard measures and processes for securing the limited personal information we collect. We utilize secure socket layer (SSL) encryption technology for transactions on our website to protect certain personal information. However, no security system is completely impenetrable.
We endeavor to protect your information against unauthorized access, alteration, disclosure, or destruction. Physical access to servers is controlled and electronically stored personal data is password protected. We also take reasonable precautions to secure off-line storage of personal data. While we make every effort to ensure the integrity and security of our network and systems, we cannot entirely eliminate security risks associated with personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as needed to protect our users, to comply with legal requirements, or to reflect changes to our business. If we make material changes, we will notify you via email (sent to the email address associated with your account) or by posting a notice on our website prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
How to Contact Us
If you have any questions about this Privacy Policy or wish to access, amend, or delete your information, please email us at [email protected].